Ormiston Academy

Respect, Inspire, Achieve

Complaints procedure

We are committed to providing the best education for our young people and want our students to be healthy, happy and safe and to do well. We recognise the importance of establishing and maintaining good relationships with parents, carers and the wider community. We are aware that there may be occasions where people have concerns or complaints and our complaints procedure sets out the steps that should be followed in order to resolve these as quickly and informally as possible.

Click here to view or download a PDF of our complaints procedure.